Refund Policy

  • Refunds are only available within 14 days of the start of the semester they were purchased.  Half-semester passes are non-refundable.
  • Memberships are non-refundable after the first two weeks of the semester it was purchased, regardless of the length.
  • Refunds will be subject to a $25 fee, deducted from the refund amount.
  • Refunds will take up to 30 days to process.
  • You must request a refund online at:

NOTE: Group Exercise memberships include classes through the last week of the academic calendar of the respective semester.  Any Group Ex classes held outside of the regular academic calendar (i.e. break week) will require a daily fee of $4 per class.