Refund Policy

  • Refunds are only available within 14 days of the start of the semester they were purchased.  Half-semester passes are non-refundable.
  • Memberships are non-refundable after the first two weeks of the semester it was purchased, regardless of the length.
  • Refunds will be subject to a $25 fee, deducted from the refund amount.
  • Refunds will take up to 30 days to process.
  • You must request a refund online at:

NOTE: Group Exercise memberships include classes through the last week of academic classes of the respective semester.  Any Group Ex classes held after the last day of academic classes will require a daily fee of $4 per class.