Building Supervisor (B.O.S.S.)
Building Supervisors are responsible for providing all RECsports participants with excellent customer service and courtesy. Building Supervisors will be expected to achieve a level of competence when performing daily duties. Further, they are to comply with all the policies and procedures of the Recreational Sports and Fitness Services Department. Sports Supervisors are required to have current American Red Cross Adult CPR/AED certification.
Building Supervisors will be under the general authority of the Facility Director for which they are assigned and the Recreational Sports and Fitness Services Department. Building Supervisors are ultimately responsible for the facility, the participants and the equipment.
- Supervisors must be model employees of this program and lead by example.
- Defend other staff at all times, especially in the occasion of conflict.
- Treat all staff with equal respect.
Building Supervisors are expected to help raise the level of safety in their facility by:
- Attending all trainings/meetings for the Recreational Sports and Fitness Services Department and your designated facility.
- Explanation and demonstration of the major aspects of building operations.
- Continually educating other building supervisors by providing constructive feedback.
- Complete building checks/walk-thru multiple times per hour.
- Removing or marking any obstructions, trash or other hazards in the facility.
- Be easily identifiable to participants when on duty by wearing your employee shirt at all times
- Treat every participant in a fair, respectful and consistent manner.
- Never under any circumstances become aggressive, belligerent or rude.
- Never give an unruly participant any cause to continue their behavior.
Building Supervisors are expected to be able to handle the following situations:
- Injured participants – attend to their injury and document everything.
- Ejected/Rejected participants – must be removed from facility. The non-emergency campus police number can be called for assistance with this issue if needed: 355-2222
- Emergencies (weather, fire, violence, etc.).
- Ending participation for any reason – fights or unsportsmanlike behavior.
- Equipment Check Out
- Fitness Room Monitoring
- Effectively communicate our “No MSU ID, No IM” policy.
Building Supervisors must ensure all paperwork is correctly completed and returned to their correct locations. In the case of an incident, accident, ejection, or injury, complete the report that appears in the facility binder in detail.
The Facility and Equipment:
- The safety of all players/participants and staff is our highest priority.
- Check the facility and equipment for any issues that might impair the safety of the participants or staff.
- Oversee the set-up and breakdown of all courts or equipment.
- Inventory all balls, and other equipment at the conclusion of your shift, notify the Facility Director if any equipment is missing, lost or faulty.
- Maintain the equipment and ensure that it is properly returned after every check out.
- Ensure risk management procedures are adequately followed – C.P.R. courses will be offered throughout the year at no cost to the staff.
Facility Specific Binder
Each Recreational Sports and Fitness Services Facility is provided with a specific binder, which contains valuable information and resources. The Building Supervisors are required to regularly update and review the information contained in these binders.
Included in the binder are all the necessary forms that a Building Supervisor may need in the course of their duties (injury, incident, etc.). The Building Supervisor must be personally responsible for everything within this binder.
Performance of Duties
A Building Supervisor has the ability to take appropriate decisions to complete their assigned tasks. A Building Supervisor carries the same rank, and is expected to perform at the same level regardless of building/facility/event assignment involved. Building Supervisors must know the policies of the facilities. This includes but is not limited to the Intramural Participant Handbook and Employment Handbook.
Building Supervisors are charged with:
- The competent and efficient management of all Recreational Sports and Fitness Services Facilities.
- Knowledge of all facility programming (LTS, IM’s, Events, Group Ex. Etc.).
- Facility awareness
- The completion of all required paperwork (cashier reports, injury reports, etc.).
- Encouraging and maintaining the morale of the staff.
- Reporting to your shift on time.
- Being the representative of this Department during each and every shift.
- Performing and other tasks assigned by the Director.